If you provide an email address when you register, you will receive an e-mail confirmation. If you do not provide an e-mail address, you will receive a class confirmation and receipt by mail. If you register online, you will receive an e-mail confirmation. Remember to verify the date and time of your training session as it appears on your confirmation.

 

We will work with you to accommodate medical conditions or disabilities as much as possible, although certification requirements vary among classes.

 

You will learn more – and have more fun – by participating as much as possible. Most classes include videos, group discussions and skills practice that require you to participate in hands-on activities. Since some of the skills practice takes place on the floor, please wear comfortable, non-restrictive clothing.

 

To receive certification, you must attend all class sessions and pass both skills and written testing.

 

Late arrivals are admitted at the discretion of the instructor, but tardiness may affect certification. A refund will not be provided if you arrive too late or miss a scheduled class.

 

If you need to transfer or cancel a class, please let us know as soon as possible so we may fill your space. Please be sure to call our Training Support Center at 800-445-8210 (800-445-8223 para Español). Cancellation fees may apply.  Click here to see how cancellation fees are charged.

 

We can send you replacement certificates for any courses taught in the Connecticut Region as long as your certification is still valid. Simply provide the course name, location and completion dates when making your request. A $15 processing fee will be assessed for each replacement certificate issued.

 

CPR training with manikins is a safe and common practice. According to the Centers for Disease Control, there has never been a reported case of any infectious disease transmitted through the use of CPR manikins.

 

The American Red Cross trains nearly 12 million people annually in lifesaving skills and follows widely accepted guidelines for cleaning and decontaminating training manikins to reduce the risk of disease transmission.

 

To minimize your risk even further, you should practice good personal hygiene (i.e. frequent hand washing) and follow basic health precautions — especially if you have a condition that would increase the risk of exposure to infection for yourself or other participants.

 

If training cannot be postponed, you can call our office ahead of time and request your own manikin. Your manikin will not be used by anyone else until it has been cleaned according to the recommended end-of-class decontamination procedures.

 

No person will be excluded from service or classes because of race, ethnic origin, religion, handicap, gender or sexual orientation.